Privacy Policy

Last updated:

1. Introduction

Welcome to https://www.pelagic-mauritius.com (hereinafter "the Site"), operated by PELAGIC PARADISE LTD. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information.

2. Data Controller

The data controller is:

3. Data Collected

We may collect the following types of data:

3.1 Data you provide to us:

  • Name and surname
  • Email address
  • Phone number
  • Payment information (via secure processor)
  • Messages and communications

3.2 Data collected automatically:

  • IP address
  • Browser type and version
  • Pages visited and duration
  • Location data (if authorized)
  • Cookies and tracking technologies

4. Purposes of Processing

We use your data to:

  • Provide and maintain our services
  • Process orders and payments
  • Communicate with users
  • Analyze and improve the Site
  • Legal and regulatory compliance
  • Marketing (only with your consent)

5. Legal Basis for Processing (GDPR)

We process your data based on:

  • Consent: You have given explicit consent
  • Contract: Necessary for contract performance
  • Legal obligation: Compliance with legal requirements
  • Legitimate interest: Our legitimate interests do not override your rights

6. Cookies

Our Site uses cookies. For more information, see our Cookie Policy.

  • Essential cookies: Required for Site functionality
  • Analytics cookies: Help us understand Site usage
  • Marketing cookies: Used for advertising targeting (with consent)

7. Data Sharing

We do not sell your data. We may share it with:

  • Service providers (hosting, payment, email)
  • Legal authorities (if required by law)
  • Partners (only with your consent)

8. International Transfer

Your data may be transferred outside the European Union. We ensure adequate protection through:

  • EU Standard Contractual Clauses
  • Countries with adequacy decisions
  • Recognized certifications

9. Data Retention

We retain your data only as long as necessary:

  • Account lifetime of account + 3 years
  • Order data: 10 years (legal accounting obligation)
  • Analytics: 26 months maximum
  • Cookies: 13 months maximum

10. Your Rights (GDPR)

You have the following rights:

  • Right of access: Obtain a copy of your data
  • Right to rectification: Correct inaccurate data
  • Right to erasure: Request deletion of your data
  • Right to restriction: Restrict processing
  • Right to portability: Receive your data in structured format
  • Right to object: Object to processing
  • Right to withdraw: Withdraw consent at any time

To exercise these rights, contact us at: info@pelagic-mauritius.com

11. Security

We implement technical and organizational security measures:

  • SSL/TLS encryption
  • Restricted data access
  • Regular backups
  • Breach monitoring

12. Minors

Our Site is not intended for children under 16. We do not knowingly collect their data.

13. Changes

We may modify this policy. The online version prevails. We will notify you of significant changes.

14. Contact & Complaints

For any questions:

In Mauritius, you may file a complaint with the Data Protection Office.